Indian Couture intend to make your shopping experience as flawless as possible while selecting and buying your favourite outfit. Despite our best efforts to keep our customers happy, there are times when that is not possible and you might feel the need to return your product for any circumstances beyond your or our control. We have listed below about our Return policy. So that in case you decide to cancel your order, or seek refunds, you do not face any problem. Please note all returns have to be delivered to us within seven days of confirm of return.
For all returns you can communicate to us so we might go out of the way to satisfy our customers as we are flexible on our policies for our loyal customers
- You can cancel your order within 24 hours of placing your order or you can check with us if order is not filled and shipped then you can cancel your order with us.
- All Orders will be shipped after Quality check by our qualified Quality Department.
- Indian Couture use safe packaging and well reputed courier companies to deliver outfit to customer’s door-step.
- Despite of any reason if you receive damaged outfits kindly report us via email email@example.com within 24 hours
- We will arrange same outfit to be delivered to your door-step if damaged outfit is approved by Indian Couture
- You have to return outfit to our office at your own risk and cost and it should be on original tag and packaging
- Some Important Information :
- The details of the products or product specifications (for instance weight, colors, handwork details, size, etc.) quoted with the product displays are only approximate values.
- While every Endeavour has been made to accurately reproduce colors, there may be minor variations in colors of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and colors settings and capabilities of monitors.
- A customer must place an order keeping in mind this minor variation in colors as seen on a computer screen against the actual colors of the outfit received.
- It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a colors under different light and weather, type of camera used for photography or type and settings on the computer monitor.
- No Questions Ask Return Policy :
- Indian Couture will accept return under No Question Ask Policy if you don’t like the outfit or sizing issue or any other reason.
- You have to submit return request via email on firstname.lastname@example.org within 24 hours of delivery.
- Indian Couture will approve your return request via email within 72 hours of request
- All No Question Ask return will attract Logistic & Admin Charges
- It is the customers responsibility to return the outfit (courier or in-person) at their own expense.
- For Kurtis, Saree, Salwar Kameez and Antalkali 15% Admin changes will be deducted and balance will be refunded within 3-5 business days
- For Bridal Wear or Lehenga Cholis 25% of Admin charges will be deducted and balance will be refunded within 3-5 Business Days
- For all returns you can communicate to us so we might go out of the way to satisfy our customers as we are flexible on our policies for our loyal customers.